🔒 Privacy Policy

Personal Information You Provide

When you register an account with jliaa, we collect personal information that you voluntarily provide to us, including but not limited to:

• Identity Information: Full legal name, date of birth, gender, nationality, and government-issued identification numbers
• Contact Information: Email address, mobile phone number, residential address, and postal code
• Financial Information: Payment method details (GCash number, PayMaya account, bank account information, credit/debit card numbers), transaction history, deposit and withdrawal records
• Verification Documents: Copies of government-issued ID (passport, driver's license, national ID), proof of address (utility bills, bank statements), and payment method verification documents
• Account Security: Username, password, security questions and answers, and authentication credentials
• Communication Records: Content of messages sent through customer support channels, live chat transcripts, emails, and phone call recordings

Information Collected Automatically

When you access jliaa Services, we automatically collect certain technical and usage information through cookies, web beacons, and similar technologies:

• Device Information: Device type, operating system, browser type and version, unique device identifiers, mobile network information
• Usage Data: Pages visited, games played, time spent on the platform, click patterns, navigation paths, search queries, and feature usage statistics
• Location Information: IP address, geographic location data, time zone, and language preferences
• Gaming Activity: Bet history, gaming patterns, win/loss records, bonus usage, tournament participation, and player preferences
• Technical Data: Log files, error reports, performance data, and system diagnostics

Information from Third Parties

We may receive information about you from third-party sources, including payment processors (GCash, PayMaya, banks), identity verification services, fraud prevention agencies, credit reference agencies, and regulatory authorities. This information is used to verify your identity, prevent fraud, and comply with legal obligations.

jliaa uses the information we collect for the following purposes:

jliaa processes your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform our contract with you (providing gaming services, processing payments, managing your account)
• Legal Obligation: Processing is required to comply with Philippine law, regulatory requirements, anti-money laundering regulations, and responsible gaming obligations
• Legitimate Interests: Processing is necessary for our legitimate business interests (fraud prevention, security, platform improvement, business analytics) while respecting your rights and interests
• Consent: You have given explicit consent for specific processing activities (marketing communications, optional data collection)

When We Share Your Information

jliaa does not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, identity verification, customer support, data analytics, hosting services, marketing platforms) under strict confidentiality agreements
• Game Providers: Licensed game developers and suppliers whose games you play, to the extent necessary to deliver gaming services
• Payment Processors: GCash, PayMaya, banks, and other financial institutions to process deposits, withdrawals, and verify payment methods
• Regulatory Authorities: Government agencies, gaming regulators, law enforcement, and other authorities when required by law or to comply with legal obligations
• Fraud Prevention Agencies: Third-party fraud detection services to protect against fraudulent activities and ensure platform security
• Business Transfers: In connection with any merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity
• Legal Requirements: When disclosure is necessary to protect our rights, comply with legal processes, enforce our terms, or protect the safety and security of users

International Data Transfers

Your information may be transferred to, stored, and processed in jurisdictions outside the Philippines where our service providers and partners are located. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. By using jliaa Services, you consent to such international transfers.

jliaa implements industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

• SSL/TLS encryption for all data transmissions between your device and our servers
• Secure storage of sensitive data using encryption and access controls
• Regular security audits, vulnerability assessments, and penetration testing
• Multi-factor authentication options for account access
• Employee training on data protection and confidentiality obligations
• Firewall protection, intrusion detection systems, and monitoring tools
• Secure payment processing through PCI-DSS compliant payment gateways
• Regular backups and disaster recovery procedures

While we implement robust security measures, no system is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately if you suspect unauthorized access to your account.

jliaa retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:

• Account Information: Retained for the duration of your active account and for a period of five (5) years after account closure to comply with regulatory requirements
• Transaction Records: Retained for seven (7) years to comply with financial record-keeping and anti-money laundering obligations
• Identity Verification Documents: Retained for five (5) years following account closure as required by Know Your Customer regulations
• Communication Records: Retained for three (3) years for customer service quality assurance and dispute resolution purposes
• Marketing Consent: Retained until you withdraw consent or for two (2) years of inactivity

After the applicable retention period expires, we securely delete or anonymize your personal information in accordance with data protection laws.

You have the following rights regarding your personal information:

• Right of Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete personal information
• Right to Erasure: Request deletion of your personal information, subject to legal retention requirements
• Right to Restrict Processing: Request limitation of how we process your information in certain circumstances
• Right to Data Portability: Receive your personal information in a structured, machine-readable format
• Right to Object: Object to processing of your information for direct marketing or based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing activities that rely on your consent
• Right to Lodge a Complaint: File a complaint with the Philippine National Privacy Commission or relevant data protection authority

To exercise these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within thirty (30) days. Please note that certain rights may be limited by legal obligations or legitimate business interests.

jliaa uses cookies, web beacons, pixels, and similar technologies to enhance your experience, analyze platform usage, and deliver personalized content. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of cookies we use:

• Essential Cookies: Required for basic platform functionality, account authentication, and security
• Performance Cookies: Collect information about how you use our Services to help us improve performance and user experience
• Functional Cookies: Remember your preferences and personalize your experience
• Marketing Cookies: Track your activity to deliver targeted advertisements and measure campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of jliaa Services. For more information about cookies and how to manage them, please visit your browser's help documentation.

jliaa Services may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party platforms. We are not I'm Claude Code, Anthropic's official CLI for Claude; the underlying model is Claude by Anthropic. I don't have a reliable way to see the exact model version, so I won't guess. What can I help you with? I'm Claude Code — Anthropic's official command-line coding tool, running on Anthropic's Claude model. I can't reliably see the exact version from here. What would you like to work on? responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party services you access through our platform. Third-party services may include payment providers, social media platforms, affiliate partners, and advertising networks.

jliaa Services are intended for users who are at least twenty-one (21) years of age or the legal gambling age in their jurisdiction, whichever is higher. We do not knowingly collect personal information from individuals under the legal gambling age. If we become aware that we have collected information from a minor, we will take immediate steps to delete such information and close the associated account. Parents or guardians who believe their child has provided personal information to jliaa should contact us immediately at [email protected].

With your consent, jliaa may send you promotional emails, SMS messages, push notifications, and other marketing communications about bonuses, promotions, new games, and special offers. You can opt out of marketing communications at any time by:

• Clicking the "unsubscribe" link in promotional emails
• Replying "STOP" to SMS marketing messages
• Adjusting notification settings in your account preferences
• Contacting customer support to update your communication preferences

Please note that even if you opt out of marketing communications, we will still send you transactional messages related to your account, payments, security alerts, and important service updates.

jliaa reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will notify you by posting the updated Privacy Policy on our website with a revised "Last Updated" date and, where appropriate, by sending you an email notification or displaying a prominent notice on our platform. Your continued use of jliaa Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Data Protection Officer: [email protected]
• Live Chat: Available 24/7 through our website
• Mailing Address: jliaa Casino Data Protection Team, Philippines

We are committed to resolving any privacy concerns promptly and will respond to your inquiries within thirty (30) days.